Frequently asked questions
Where is Tiny Batch Bakery?
We bake and ship from Huntersville, NC.
Do you have a storefront I can visit?
No, but we accept online orders! You can also check out our events page to find us at a local market or pop-up near you.
What is your return policy?
You can find our return policy here.
Which areas do you deliver to?
We deliver within a ~10-15 mile radius of Huntersville, NC. Customers in our delivery area will see a "Local delivery" option at checkout.
If you're further away, we ship all cookie flavors and the Salted Maple Pumpkin Spice Roll.
When will I get my order?
Local deliveries
Orders in our local delivery area placed by 11:59pm Wednesday are delivered on Fridays unless otherwise specified. Orders placed after the cutoff will be delivered the following Friday.
Shipped orders
Orders outside of our local delivery area placed by 11:59pm Saturday will be shipped on Tuesdays. Orders placed after the cutoff will be shipped the following Tuesday.
Can I place a large order for an event?
Yes! Send us an email at tinybatchbakery@gmail.com or use our contact page with the following information and we'll be in touch!
- Name
- Phone number
- Event date
- Expected number of attendees
- Treats you're interested in, or flavor profiles to help us choose for you
How much does shipping cost?
Shipping is calculated based on your location and the weight of the items in your order. You may select your desired shipping speed, and you will always know the shipping price before you purchase.